Frequently Asked Questions

We currently only offer standard ground shipping within the US.

Please allow 7-14 business days for us to process your order.

Due to the covid virus, our shipping times have increased.

Once your order is processed, please allow 7-14 business days for your item to arrive.

We do not ship internationally at the moment.

You can check the status of any order at any time simply by signing in to your Volt Member profile and visiting your orders page.

Yes, but we do not allow for cancellation once the order is processed.

If your order is currently being processed or is already processed, please get in touch with us to begin the refund process so you may return the items as soon as possible to get your payment returned.

We currently don’t offer changes through our store. If you would like to change your order, don’t hesitate to contact us to return the items you purchased. Place a new order anytime for the items you originally wanted to purchase.

We have a free 30-day return policy, which means you have 30 days after receiving your item to request a free return.

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.

Contact us to start a return.

To start a return, contact us. Once your return is accepted, we’ll send a return shipping label, as well as for instructions on how and where to send your package. We will not accept items sent back to us without first requesting a return label.

Please allow 1-7 business days for your refund to be processed once your return package has been inspected and approved.

No, member accounts are totally free.

Members can view current and past orders, go through checkout faster, and save items to their wishlist.

We plan to include more member benefits in the future as you continue to support us with purchases.